ATM's and Customer Support

You need cash urgently? We offer the most widespread ATM network in the market!


Welcome to the largest ATM network in Bosnia and Herzegovina - UniCredit ATM network!

Our ATM network supports all card brands: Visa, Maestro, MasterCard, American Express, Diners International, and Discover.

Our ATMs allow you to make easy cash withdrawals, check your current account balance, and buy prepaid tickets for mobile phones (!hej and ULTRA). In addition to cash withdrawals, UniCredit Bank Card Holders are enabled to make cash deposits to their current / transaction accounts in a part of the ATM network.

Use our ATMs and organise your time more efficiently!

Customer Support

We are aware that prompt and timely information, as well as our adequate response to each of your requests are the key to our successful and long-term cooperation. This is why we have introduced a toll-free telephone line (080 081 051), which allows you to:

  • Report a lost or stolen card
  • Get and adequate support for using our e-services (e-ba and m-ba)
  • As a user of JES! Account Package, report an insured event to Mondial Assistance Insurance
  • Get all the information about our products and services, as well as channels for their distribution

Contact us, we are here for you!

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